Terms of service

Terms of Service – Haven Supply

Welcome to Haven Supply. By accessing or using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Conditions

  • By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

  • You may not use our products for any unlawful purpose.

  • We reserve the right to refuse service to anyone at any time.

2. Products & Services

  • We make every effort to display product descriptions and images accurately. However, we do not guarantee that colors or details will always be exact due to screen variations.

  • Prices are subject to change without notice.

  • We reserve the right to discontinue any product at any time.

3. Orders & Payments

  • When you place an order, you agree to provide current, complete, and accurate purchase and account information.

  • We accept payments through Shopify’s secure payment gateways.

  • You authorize us to charge your payment method for the total purchase price, including shipping fees and taxes.

4. Shipping & Delivery

  • Processing time is typically 2–5 business days.

  • Delivery times vary by location (see our Shipping Policy for details).

  • We are not responsible for delays caused by customs, courier issues, or other factors outside our control.

5. Returns & Refunds

6. Accuracy of Information

  • We are not responsible if information on this site is inaccurate, incomplete, or outdated.

  • Any reliance on the content of this site is at your own risk.

7. Prohibited Uses

You are prohibited from using our site or its content for:

  • Any unlawful purpose

  • Soliciting others to perform unlawful acts

  • Violating international, federal, or local laws

  • Uploading or transmitting viruses or malicious code

  • Collecting personal information of others without consent

8. Limitation of Liability

  • Haven Supply is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability shall not exceed the purchase price of the product in question.

9. Governing Law

These Terms are governed by and construed in accordance with the laws applicable to online commerce.

10. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon being posted on our website.

11. Contact Information

Questions about the Terms of Service should be sent to us at:
📧havensupplycanada@gmail.com